NHS Pathways: Designing with clinical equity

Siama Latif, Senior Clinical Informatician at NHS Digital, looks at the process behind how we triage COVID Oximetry @home patients using NHS 111 or 999 services.

NHS Pathways is a clinical tool used for assessing, triaging and directing the public to urgent and emergency care services. There is no ‘guidebook’ for remote clinical triage – the clinical team at NHS Digital created the tool using our clinical expertise and by extrapolating information from as many sources as possible. We are constantly updating and refining the tool with new evidence.

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