News from the Nest scheme


Welcome to the October edition of the Nest Partner Bulletin
In this edition, we head to Powys for our Partner Profile as we hear from PAVO and the support they’re offering homes across the county. Below you will also find highlights from our latest annual report. We will also be catching up with our Partnership Development Managers, Pete and Dylan, on their latest outreach activity and how they’re helping homes across Wales become warmer and more energy efficient.
We want your stories!
The Nest Partner Bulletin is seen by more than 900 partner contacts across Wales. We’d love to share your stories on how you’re helping the most vulnerable people in Wales. If you have a story you’d like us to feature, we’d love to hear from you. Email Ieuan-Rhys Beal on how you can get involved. We look forward to hearing from you
PAVO is the County Voluntary Council for Powys supporting the third sector. This month we hear from Sioned Jones Pritchard, Community Connector in Machynlleth and Bro Ddyfi.
My job as a Local Community Connector is very busy and varied. I get to work with many different individuals, voluntary organisations and professionals in the beautiful North Powys town of Machynlleth. 
“I’m part of a Powys wide team of 14 Community Connectors helping people access the right local services, support and information.
“Individuals contact us about lots of different things from benefits support to health conditions, from loneliness to transport and supported hospital discharge. We connect them with the information, support or service that is the most suitable and relevant to them. To find out what the individual requires support with we talk to the client about what really matters to them and then discuss options and research what is available preferably locally to meet their needs.  
“Helping people make sense of what’s out there gives me so much pleasure in my job!”
“During the Covid-19 period we have been working very closely with local Covid Support groups, making sure that individuals know what local support is available to them – prescription collection support, shopping help or a regular phone call to reduce loneliness.  We have seen a large increase in self referrals into our service, where people are taking responsibility for their own health and wellbeing.
“The focus of PAVO’s virtual conference and AGM in November will be post Covid recovery and looking to support communities in developing the new normal. There will be workshops taking place throughout the week concluding with the AGM on Friday 20th November.
“As the winter months get closer we will be promoting Nest’s message and the free impartial advice available on energy efficiency and warmth in the home that is on offer. There are many people out there who are unaware of what type of help is available and we will do our bit to ensure that the message is shared with individuals and professionals in the community. We promote services and support through our social media channels, Twitter and Facebook page.
We published our annual report for 2019-20 in September, and we’re so proud of what our team has achieved during the last financial year. Below is a snapshot of some of the highlights:
  • 15,823 households received free and impartial energy saving advice
  • 4,544 households received a home energy improvement package, with a modelled average energy bill saving of £282 per year
  • Average modelled increase in energy efficiency rating of 43 SAP points
  • Average modelled reduction in energy units of 17,934 per household
  • Benefit Entitlement Checks resulted in a household average £2,202 potential increase in benefit take-up
  • 100% of installations were completed by Wales-based installers
  • The scheme directly supported 28 new jobs and apprenticeships
A big thank you to all our partners for helping us to deliver these fantastic results.
The full annual report can be accessed here in English and Welsh.
As we’re entering into the winter months and a firebreak lockdown, residents across Wales will want to continue to keep their homes warm.
Nest’s health based criteria looks to support households in Wales who are living with a recognised circulatory, respiratory and mental health condition. We have recently promoted our health criteria at the Princess of Wales Hospital in Bridgend (below), and previously shared our materials to several GP surgeries across Wales.
If your organisation would like to hear more about Nest’s health based criteria the Nest team will be more than happy to make a presentation during a team meeting, online event or just as an introduction to the scheme. If this is something you would be interested in, please contact Nest’s Partnership Development Managers Peter Hughes (south and west Wales) and Dylan Mclellan (north Wales and Powys).
For more information on our health criteria or to request marketing materials, please contact Ieuan-Rhys Beal.
News from our Partnership Development Managers
Peter Hughes, Partnership Development Manager for mid, south and west Wales:
October has been the busiest month of the year for Dylan and I. I’ve delivered talks to local 50+ groups in Rhondda Cynon Taf and Carmarthenshire about Nest and how they can be eligible for support.
I’ve written to 400 of our health partners across Wales to thank them for their part in the success of the Nest health eligibility with over 1000 residents with chronic respiratory, circulatory and mental health conditions supported. We’ve also delivered direct mailings in partnership with various councils across Wales, including Cardiff, Ceredigion, Carmarthenshire, Pembrokeshire, and Gwynedd.
Dylan Mclellan, Partnership Development Manager for north Wales:
As the temperature begin to drop, Pete and I have met with Citizens Advice to discuss their upcoming energy campaigns I have caught up with both Welsh Water and SP Energy Networks, as we plan reciprocal training sessions with Welsh Water so their advisers are fully aware of Nest’s means tested and health based criteria. We’ll also be adding them to our Partner Portal which will allow their advisors to refer their customers to Nest.
I have attended several of the PAVO Community Connectors network meetings and I’m looking forward to attending their annual conference in November.

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