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Marks and Spencer opens first in-store optician in Wales at Culverhouse Cross, Cardiff

MARKS & Spencer has launched a brand new in-store optician.

M&S Culverhouse Cross has opened an in-store M&S Opticians service, the first of its kind in Wales, and twelfth nationwide.

The service is the latest addition to the store, which already hosts an extensive M&S range of clothing, furniture, food, children’s shoes, plus brands Smiggle and Clarks, and a M&S Café.

Free eye tests are available as an opening offer, as well as 15 per cent off glasses and sunglasses for Sparks customers.

Penarth Times:

There’s a wide range of designer brands to choose from including Mulberry, Fendi, Joules, Kate Spade, Oakley, Police, Maui Jim along with leading lens manufacturers – Zeiss and Nikon.

Expert advice on contact lens fitting and wearing is also on hand, alongside a contact lens home delivery option. 

The store will also be home to a hearing aid audiologist who will be offering free hearing health checks along with latest hearing aid technology, including rechargeable models and mobile connectivity.

Penarth Times:

The opening of this first M&S opticians in Wales follows a successful trial across ten UK cities, during which the service received a customer satisfaction rate of 96 per cent and a customer recommendation rate of 96 per cent.

M&S Culverhouse Cross store manager, Neil Enoch, said: “We’re always looking for ways to make the shopping experience at M&S even more rewarding and feedback from our trial showed that customers loved the convenience of having an Opticians service within our store.

“We’re really excited to be introducing this service to Culverhouse Cross and hearing what our customers think.

“The choice of different brands we’re offering is second to none and we have brilliant opening offers to suit all budgets.”

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