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On the BBC Wales News last night it was announced that the Welsh Government is to withdraw the Bus Emergency Support Scheme in June 2023 as they can no longer sustain support. Impact could see 20% of all bus services lost in Wales. Already I am hearing about Adventure Travel plans to modify or cancel their bus services, but I must stress that they are unconfirmed rumour’s at this time. At times of financial support reduction, this company is known to reduce or withdraw services on select routes.
Bus and rail user surveys edition 11 – 24 February reports
Bus User Survey summary
- The proportion using bus has increased slightly to 16 per cent, from 15 per cent in the January report.
- Overall satisfaction with the journey has increased again to 90 per cent, from 88 per cent last time. 90 per cent is the highest level we have reported since the survey began (September 2021).
- Satisfaction with most measures has remained stable, except for:
- Value for money, up again to 76 per cent from 73 per cent, itself the previous highest score reported since the survey began (September 2021).
- Frequency of buses, down from 68 per cent to 64 per cent.
Rail User Survey summary
- The proportion using rail has increased to 14 per cent, from 11 per cent in the January report.
- Overall satisfaction with the journey has increased to 86 per cent, up from a low of 82 per cent last time.
- Other measures that have also in increased, recovering from lows in the previous report, include:
- Punctuality/reliability, up from 72 per cent to 79 per cent
- Length of time journey scheduled to take, up from 80 per cent to 85 per cent
- Provision of information during the journey, up from 71 per cent to 75 per cent.
