How we're supporting product teams

Making it easier to get help and support is a guiding principle for our API Management (APIM) team. Ernest Kissiedu, a business analyst in the team, explains the new approach to supporting software developers working in health and care.

Ensuring that the API platform is as self-serve as possible, with simple and reliable support provided when needed, is top of the list for our team. If our developers have a positive experience, they are more likely to use our APIs to develop cost-effective, digital services designed around the needs of our health and care professionals, patients, and the public.

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