USEFUL CONTACT DETAILS
Public Health Wales:
Detailed advice is also available from Public Health Wales https://phw.nhs.wales/.
The NHS online symptom checker is available at: https://www.nhsdirect.wales.nhs.uk/SelfAssessments/symptomcheckers/?ScName=CoronaVirusCOVID19&SCTId=175
Age Connects Cardiff and the Vale:
Community Support Line – 02920 683600
Local office phone number – 01446 747653
Live Fear Free – 0808 801 0800
Atal Y Fro – 01446 744755
Contact Advicelink Cymru service on 0344 477 2020. Advisers are available 9am – 5pm, Monday – Friday.
For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 0800 024 1220. Advisers are available 8am – 6pm, Monday – Friday.
Contact the Citizens Advice Consumer Helpline on 0345 404 0506
To speak with an adviser in Welsh, call 0345 404 0505
Advisers are available 9am – 5pm, Monday – Friday
For online help, to include access to email and webchat services, please visit our website at www.adviceguide.org.uk
Citizens Advice Cymru: provide a wide range of advice about benefit rights and debt management etc https://www.citizensadvice.org.uk/wales/benefits/.
UK Government Universal Credit advice: www.understandinguniversalcredit.gov.uk/coronavirus
0800 495 495
Transport for Wales Coronavirus travel advice https://tfwrail.wales/covid-19
Foreign Office travel advice: https://www.gov.uk/foreign-travel-advice
Advice for people who have booked tickets to travel abroad: https://www.abta.com/news/coronavirus-outbreak
Gas Leak – 0800 11 999
Power Cut – 0800 678 3105
Dwr Cymru – 0800 085 3968
BUSINESSES AND EMPLOYMENT
HM Revenue and Customs (HMRC) has a dedicated helpline for businesses concerned about being able to pay tax due to COVID-19: 0800 0159 559.
Acas provides workplace advice for employers and employees. It has a page on Coronavirus that is being updated daily https://www.acas.org.uk/coronavirus and provides a helpline: 0300 123 1100.
Wales TUC – the Wales TUC are supporting their members as are individual unions https://www.tuc.org.uk/covid-19-coronavirus-wales
Glamorgan Voluntary Services:
MENTAL HEALTH AND WELL-BEING
Advice on mental health and Coronavirus
Mind in the Vale – 01446 730792 or [email protected]
Samaritans: 116 123
BBC tips on looking after your mental health: https://www.bbc.co.uk/news/health-51873799