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Coronavirus useful numbers

USEFUL CONTACT DETAILS

 HEALTH INFORMATION

 Public Health Wales:

Detailed advice is also available from Public Health Wales https://phw.nhs.wales/.

 NHS Wales:

The NHS online symptom checker is available at: https://www.nhsdirect.wales.nhs.uk/SelfAssessments/symptomcheckers/?ScName=CoronaVirusCOVID19&SCTId=175

 Welsh Government

https://gov.wales/coronavirus

COMMUNITY SUPPORT

Vale Council:

https://www.valeofglamorgan.gov.uk/en/our_council/press_and_communications/latest_news/2020/March/Coronavirus-Updates-2020.aspx

Vale foodbank:

Please contact [email protected]  or visit https://vale.foodbank.org.uk/. You can also follow the Vale Foodbank on Twitter and Facebook.

Age Connects Cardiff and the Vale:

Community Support Line – 02920 683600

Local office phone number – 01446 747653

Domestic Violence:
Live Fear Free 0808 801 0800

Atal Y Fro – 01446 744755

ADVICE SERVICES

Citizens Advice:

Telephone:

Contact Advicelink Cymru service on 0344 477 2020. Advisers are available 9am – 5pm, Monday – Friday.

Universal Credit:

For help to make a Universal Credit claim, contact our free national Help To Claim phone service on 0800 024 1220. Advisers are available 8am – 6pm, Monday – Friday.

Consumer Advice:

Contact the Citizens Advice Consumer Helpline on 0345 404 0506

To speak with an adviser in Welsh, call 0345 404 0505

Advisers are available 9am – 5pm, Monday – Friday

Online:

For online help, to include access to email and webchat services, please visit our website at www.adviceguide.org.uk

Citizens Advice Cymru: provide a wide range of advice about benefit rights and debt management etc  https://www.citizensadvice.org.uk/wales/benefits/.

UK Government Universal Credit advice: www.understandinguniversalcredit.gov.uk/coronavirus

Shelter Cymru

https://sheltercymru.org.uk/news/

0800 495 495

Travel advice:

Transport for Wales Coronavirus travel advice https://tfwrail.wales/covid-19

Foreign Office travel advice: https://www.gov.uk/foreign-travel-advice

Advice for people who have booked tickets to travel abroad: https://www.abta.com/news/coronavirus-outbreak

Utilities:

Gas Leak – 0800 11 999

Power Cut – 0800 678 3105

Dwr Cymru – 0800 085 3968

BUSINESSES AND EMPLOYMENT

Business Wales:

www.businesswales.gov.wales

HM Revenue and Customs (HMRC) has a dedicated helpline for businesses concerned about being able to pay tax due to COVID-19: 0800 0159 559.

Acas provides workplace advice for employers and employees. It has a page on Coronavirus that is being updated daily https://www.acas.org.uk/coronavirus and provides a helpline: 0300 123 1100.

Wales TUC – the Wales TUC are supporting their members as are individual unions  https://www.tuc.org.uk/covid-19-coronavirus-wales

VOLUNTEERING

Glamorgan Voluntary Services:

https://www.gvs.wales/contact-us

01446 741706

[email protected]

WCVA:

https://wcva.cymru/#

MENTAL HEALTH AND WELL-BEING

Mind:

Advice on mental health and Coronavirus

https://www.mind.org.uk/information-support/coronavirus-and-your-wellbeing/

Mind in the Vale – 01446 730792 or  [email protected]

Samaritans: 116 123

BBC tips on looking after your mental health: https://www.bbc.co.uk/news/health-51873799

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